Frequently Asked Questions

What are your candles made with?

Our candles are hand-poured using premium coconut apricot crème wax and carefully selected phthalate-free fragrance oils. They are vegan, cruelty-free, and free from soy, parabens, and unnecessary additives.

Where are your candles made?

Every Cooper James Co. candle is hand-poured in small batches in Chicago.

Why coconut apricot crème wax?

We chose coconut apricot crème wax for its clean, even burn, beautiful creamy finish, and exceptional fragrance throw.

How should I care for my candle?

Trim the wick to ¼ inch before each burn, and allow the wax to melt completely to the edges of the vessel during the first burn to help prevent tunneling. Visit our Candle Care page for additional tips.

Do you offer local pickup or delivery?

Yes. Local pickup and delivery are available in the Chicago area. Available options will appear at checkout.

Do you offer custom or wholesale orders?

Yes. We welcome custom orders, event favors, corporate gifting, and wholesale inquiries. Please contact us for more information.

How can I contact Cooper James Co.?

Email us at hello@coopjamesco.com. We typically respond within 1–2 business days.